Terms

The following terms and conditions apply to any order with Pale Night Productions.  If you have any questions please contact Pale Night before placing your order.

 

Payment:  All orders must be paid in full up front.

Terms: All products are shipped prepaid only. Accepted methods of payment are Visa, MasterCard, American Express, Discover, Cash, Check, or Wire Transfer.

Guarantee:  Pale Night products carry a 1-year guarantee (from original ship date) against defects under reasonable use. All repairs or exchanges covered by this guarantee must be approved by Pale Night.

Refunds:  No cash refunds. Balance will be in the form of Pale Night credit at the discretion of Pale Night.

Returns:  Any returns must be authorized by Pale Night. Buyer assumes all responsibility for shipping fees on returned product.

Cancellations:  All cancellations must be approved by Pale Night to receive full credit of deposit. Pale Night reserves the right to issue company credit for any cancelled order.

Shipping Fees:  Buyer assumes responsibility for all fees associated with shipment of products.

Fulfillment:  All orders are fulfilled on a first come, first served basis.

Shipping Time:  In-stock items will usually ship within 72 hours of order placement. If your order is time critical please contact Pale Night for availability and exact shipping times before placing it. We will always try to work with you to hit your deadline, if possible.